Special assistance

Launch preparation – flights open for booking at launch

We help passengers with reduced mobility, disabilities or medical needs – please tell us when you book.

Our staff help you in and out of the aircraft.

Folding wheelchairs are carried free of charge – please tell us size and weight.

Autism, anxiety or other hidden disabilities: tell us what helps you – a quiet seat, extra time or a look at the aircraft before boarding.

Please tell us in advance about medical equipment or oxygen.